Order Processing & Dispatch

We aim to process and dispatch all orders the same working day when placed before 1:00pm (UK time), Monday to Friday.

Orders placed after 1:00pm, or on weekends and UK public holidays, will normally be processed and dispatched on the next working day.

Please note that we do not dispatch orders on Saturdays or Sundays.

While we aim to meet these dispatch targets, dispatch times are estimates only and are not guaranteed.

Some larger, heavier, or specialist DJ equipment items may require shipment via a specialist courier. In these cases, dispatch may take an additional working day to arrange.

Delivery Services

We ship orders using DPD and Royal Mail express delivery services.

The majority of orders (approximately 99%) are delivered on the next working day after dispatch within the United Kingdom. However, delivery times are estimates only and cannot be guaranteed, as they are dependent on third-party courier services.

Tracking details will be provided where available once your order has been dispatched.

Weekend Deliveries

Some deliveries may arrive on Saturdays, depending on courier availability and your delivery location. However, Saturday delivery is not guaranteed unless explicitly selected and confirmed at checkout where available.

Urgent Orders

If you require an order urgently or by a specific date, please contact us prior to placing your order so we can advise on the most appropriate shipping option.

International Shipping

International shipping rates are calculated and displayed at checkout based on the destination, weight, and size of the order.

We are able to ship spare parts and selected products worldwide.

Customers ordering internationally are responsible for any applicable import duties, taxes, customs clearance fees, or local charges imposed by their country.

The buyer will be liable for all return costs. 

Delivery Delays & Liability

While we work with reputable courier partners, delivery times may occasionally be affected by circumstances outside our control, including but not limited to courier delays, weather conditions, customs clearance, or peak seasonal demand.

Deck Converters shall not be liable for delays caused by third-party courier services, although we will make reasonable efforts to assist customers in resolving delivery issues where possible.

Pre-Owned DJ Equipment FAQs

Is your pre-owned DJ equipment tested before sale?

Yes. All pre-owned DJ equipment is checked and tested by Deck Converters before being listed for sale. Where required, items are inspected by our in-house team to make sure they are working correctly before dispatch or collection.

Does pre-owned DJ equipment come with a warranty?

Yes. Pre-owned DJ equipment from Deck Converters includes a warranty for added peace of mind. The exact warranty period may vary depending on the item, so please check the product listing for full details.

Can I test pre-owned DJ equipment before buying?

Yes. Many pre-owned items can be tested in our New Eltham showroom before purchase. This is ideal if you want to check the condition, feel and functionality of DJ controllers, CDJs, mixers, turntables or speakers before buying.

What condition is your used DJ equipment in?

We clearly describe the condition of each pre-owned item on the product page. Some products may show signs of previous use, but we aim to provide accurate descriptions and photos so you know what to expect before buying.

Do you sell refurbished DJ equipment?

Some of our pre-owned DJ equipment may have been serviced, repaired or refurbished by our in-house repair workshop before sale. Any important condition notes will be included in the product description.

Can I part exchange my DJ equipment?

Yes. Deck Converters offers part exchange on selected DJ equipment, allowing you to trade in your current setup towards new or pre-owned DJ gear.

Do you buy used DJ equipment?

Yes. We buy selected used DJ equipment, including Pioneer DJ, AlphaTheta, Technics, Allen & Heath and other professional DJ brands. You can contact us with the model, condition and photos for a valuation.

Is pre-owned DJ equipment a good option?

Pre-owned DJ equipment can be a great choice if you want professional-quality gear at a lower price than buying new. It is especially popular for CDJs, mixers, controllers, turntables and PA equipment.

What brands of pre-owned DJ equipment do you sell?

We regularly stock pre-owned DJ equipment from brands including Pioneer DJ, AlphaTheta, Technics, Allen & Heath, Reloop, Denon DJ, Native Instruments and more, depending on availability.

Do you sell used Pioneer DJ equipment?

Yes. Deck Converters regularly stocks used Pioneer DJ equipment, including CDJs, DJMs, controllers, all-in-one systems and accessories.

Do you sell used AlphaTheta equipment?

Yes. We sell selected pre-owned AlphaTheta DJ equipment when available, including controllers, standalone systems, media players and accessories.

Do you sell used Technics turntables?

Yes. We often stock pre-owned Technics SL-1210 and SL-1200 turntables, including popular MK2, MK5 and MK7 models, depending on availability.

Can you ship pre-owned DJ equipment in the UK?

Yes. We offer UK delivery on many pre-owned DJ equipment items. Larger or heavier items may have specific delivery options shown at checkout or on the product page.

Can I collect pre-owned DJ equipment in store?

Yes. You can collect selected pre-owned DJ equipment from our New Eltham showroom in South East London. Collection is a good option if you want to test the item before taking it away.

Why buy used DJ equipment from Deck Converters?

Deck Converters specialises in new and pre-owned DJ equipment, with an in-house repair workshop, showroom, part exchange options and experience handling professional DJ gear. This gives buyers more confidence compared with buying privately.

Is pre-owned DJ equipment better than buying from eBay or Facebook Marketplace?

Buying from Deck Converters gives you more reassurance than buying privately. Our pre-owned equipment is checked before sale, clearly described and sold with warranty support, unlike most private marketplace purchases.

Do pre-owned items come with original boxes?

Some pre-owned items include the original box, manuals or accessories, but this depends on the item. The product listing will state what is included.

Are photos of pre-owned items the actual product?

Where possible, we use photos of the actual pre-owned item so you can see its condition before buying. Always check the individual product listing for images and condition notes.

Can I finance pre-owned DJ equipment?

Finance may be available on selected pre-owned DJ equipment, subject to eligibility and the options shown at checkout.

How often do you add new pre-owned DJ equipment?

Our pre-owned stock changes regularly as items are sold, traded in or purchased. Check the pre-owned section often for the latest available DJ equipment.