Looking to part exchange, sell or upgrade your setup? Follow the link here or use the contact options below to get a quote.

Order Processing & Dispatch

We aim to process and dispatch all orders the same working day when placed before 1:00pm (UK time), Monday to Friday.

Orders placed after 1:00pm, or on weekends and UK public holidays, will normally be processed and dispatched on the next working day.

Please note that we do not dispatch orders on Saturdays or Sundays.

While we aim to meet these dispatch targets, dispatch times are estimates only and are not guaranteed.

Some larger, heavier, or specialist DJ equipment items may require shipment via a specialist courier. In these cases, dispatch may take an additional working day to arrange.

Delivery Services

We ship orders using DPD and Royal Mail express delivery services.

The majority of orders (approximately 99%) are delivered on the next working day after dispatch within the United Kingdom. However, delivery times are estimates only and cannot be guaranteed, as they are dependent on third-party courier services.

Tracking details will be provided where available once your order has been dispatched.

Weekend Deliveries

Some deliveries may arrive on Saturdays, depending on courier availability and your delivery location. However, Saturday delivery is not guaranteed unless explicitly selected and confirmed at checkout where available.

Urgent Orders

If you require an order urgently or by a specific date, please contact us prior to placing your order so we can advise on the most appropriate shipping option.

International Shipping

International shipping rates are calculated and displayed at checkout based on the destination, weight, and size of the order.

We are able to ship spare parts and selected products worldwide.

Customers ordering internationally are responsible for any applicable import duties, taxes, customs clearance fees, or local charges imposed by their country.

The buyer will be liable for all return costs. 

Delivery Delays & Liability

While we work with reputable courier partners, delivery times may occasionally be affected by circumstances outside our control, including but not limited to courier delays, weather conditions, customs clearance, or peak seasonal demand.

Shop Address:

Deck Converters, Unit 5, Business Park,
218-240 Green Lane,
London SE9 3TL,
United Kingdom

Phone Number - Main Office Line:

0203 976 7701

Email Address:

contact@deck-converters.co.uk

OPENING TIMES:

Monday 9:30am till 5pm

Tuesday 9:30am till 5pm

Wednesday 1pm till 7pm

Thursday 9:30am till 5pm

Friday 9:30am till 4pm

Saturday 10am - 1pm

Sunday Closed